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What are the fastest shipping methods?

Express Shipping is our fastest shipping method. Depending on your location, express shipping is fulfilled by one of these carriers:

UPS, DHL, FedEx, JP Post EMS:

We use these carriers to offer the absolute best service and convenience, with express shipping reaching your doorstep in as soon as 2-3 working days once the product has left our warehouse (excluding weekends and public holidays).

Orders made on our site are usually prepared and shipped within 48 hours (except Saturdays, Sundays and Japanese holidays) of the order confirmation. As soon as the parcel is dispatched, you will receive a confirmation mail with your order details.

Packets shipped using Express Shipping are insured and trackable.

Express orders generally cannot be sent to a PO BOX. If a PO BOX is entered as a shipping address, additional fees might apply.

Express Shipping to specific territories:

We use EMS, a Japan Post service for express shipping for specific territories and countries such as Martinique and Paraguay. Delivery time when using EMS to these select areas is between 7 - 15 days.

Using Express Shipping:

When checking out, after providing your country and zip code you will be notified which express shipping option that applies to your order by the estimated shipping time. If you live in a building with a passcode please provide this as the delivery man might need it. Please note that signature upon delivery will be required for Express Shipping.

All packages are subject to customs and tariffs depending the country of destination. These will be billed to the person that has made the order. Express Shipping is not delivered on weekends. Should you need to change the shipping address after the parcel has been sent, then please be aware that this will require an additional fee for handling and administration.