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Order Information

I am not satisfied with my products, can I return them?
If you're not satisfied with your purchase, you can return the items and ask for... つづき
Can I exchange product(s) from my order?
Items can be exchanged as long as they are unused and in the same condition that... つづき
Can I create a customer account on Bento&co?
Yes! You can create a customer account on Bento&co and save your payment and shi... つづき
How do I cancel my order?
If your order has not shipped yet, we can cancel order. Send us an email to let ... つづき
My order is a gift.
Please let us know that your order is a gift in the "special request" box in the... つづき
Can I add/remove products from my order?
If your order has not shipped yet, we can add or remove items from your order. S... つづき
Where is my order confirmation?
You should receive an order confirmation within a few minutes of completing your... つづき